While disputes are rare, MPC offers full mediation services if needed.
If an issue arises:
Submit a dispute request directly from the trade messaging thread.
Provide evidence (photos, shipment tracking, communication records) to support your claim.
Our mediation team will review all information impartially and work toward a fair resolution.
If a party is found to be acting unfairly or fraudulently, consequences can range from withheld deposits to account restrictions or permanent suspension.